I ordered some service items from them 3.5 weeks ago and haven't received anything, nor have they replied to my 2 emails and 1 telephone message. I'm starting to wonder if they are no longer trading?

Thanks for the intel - I have used Autodoc extensively before and found them very good, I was just keen to use an English parts supplier! That'll teach me.
Great thanks - I've just opened an account with them and bought some fuel pipes!